This Privacy Policy explains how fun36 collects, uses, stores, and protects the personal data of users of the fun36.asia platform. Please read it carefully alongside our Terms & Conditions.
Six core commitments underpinning the fun36 approach to personal data.
fun36 collects only the personal data necessary to operate the platform, verify your identity, process transactions, and comply with our licensing obligations. We do not collect data beyond what is required.
All personal data held by fun36 is protected using 256-bit SSL encryption in transit and AES-256 encryption at rest. Access to personal data is restricted to authorised personnel only on a need-to-know basis.
fun36 does not sell, rent, or trade your personal data to third-party marketers. Data is shared with third parties only where necessary for platform operation, legal compliance, or at your explicit direction.
You have the right to access, correct, and request deletion of your personal data held by fun36, subject to our legal retention obligations. Requests are processed within 30 days of receipt.
fun36 uses cookies strictly for platform functionality, session management, fraud prevention, and analytics. We do not use third-party advertising cookies. Full details are in Section 7 of this policy.
Personal data is retained only for as long as necessary for the purposes for which it was collected, or as required by law. Account data is typically retained for 7 years following account closure for regulatory compliance.
This Privacy Policy ("Policy") is issued by fun36 ("fun36", "we", "us", "our") and applies to all personal data processed in connection with your use of the fun36 platform at fun36.asia, including all associated services, features, and interfaces (the "Platform").
fun36 is committed to protecting the privacy and security of the personal information of all users, including players from across Malaysia — Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and all other locations from which Malaysian players access the Platform.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy. By using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with any aspect of this Policy, you should discontinue use of the Platform.
fun36 processes personal data in accordance with applicable data protection legislation, including the Malaysian Personal Data Protection Act 2010 (PDPA) and, to the extent applicable, international data protection standards.
fun36 collects personal data through various channels in the course of providing the Platform. The categories of personal data we collect include:
2.1 Registration Data. When you create a fun36 account, we collect: full legal name, date of birth, gender, email address, mobile phone number, residential address, username, and password (stored in hashed form only).
2.2 Identity Verification Data. To comply with our anti-money laundering (AML) and know-your-customer (KYC) obligations under our gaming licence, we may collect copies of government-issued identification documents (e.g., MyKAD, passport), proof of address documents, and selfie photographs for facial verification purposes.
2.3 Financial Data. We collect payment method details necessary to process deposits and withdrawals, including: bank account details, eWallet identifiers (e.g., Touch n Go eWallet registered phone number, Boost account identifier), and card details (card number, expiry — stored in tokenised form only; full card numbers are never stored by fun36).
2.4 Transaction Data. Records of all deposits, withdrawals, bets, wagers, bonuses claimed, and promotions participated in on your fun36 account.
2.5 Technical Data. IP address, device type and identifier, browser type and version, operating system, referring URLs, session timestamps, and geolocation data (country/city level).
2.6 Usage Data. Information about how you use the Platform — pages visited, games played, betting markets accessed, session duration, and feature interaction data.
2.7 Communications Data. Records of communications between you and fun36 support, including live chat transcripts, email correspondence, and any complaints or disputes raised.
2.8 Responsible Gaming Data. Information related to any responsible gaming tools you activate on your account, including deposit limit settings, self-exclusion periods, and cooling-off activations.
fun36 uses the personal data we collect for the following purposes:
fun36 processes your personal data on the following legal bases:
fun36 does not sell, rent, or trade your personal data to third parties. We share personal data only in the following circumstances:
5.1 Service Providers. We share data with carefully selected third-party service providers who assist in platform operation, including: payment processors (for deposit/withdrawal processing), KYC/identity verification providers, game software providers (who may receive session data for game operation), fraud detection services, cloud hosting providers, and customer support platforms. All service providers are contractually required to process personal data only on fun36's instructions and to maintain appropriate security standards.
5.2 Gaming Licence Authority. As a licensed gaming operator, fun36 may be required to share account data, transaction records, and other information with the licensing authority or regulatory body overseeing our operations.
5.3 Law Enforcement and Legal Process. We may disclose personal data to law enforcement agencies, courts, or other public authorities where required by applicable law, court order, or where we believe disclosure is necessary to prevent harm or illegal activity.
5.4 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of fun36's assets, personal data may be transferred to the acquiring entity, subject to the same privacy protections set out in this Policy.
5.5 With Your Consent. We may share your data for other purposes where you have given explicit consent.
fun36 operates on infrastructure that may involve transferring your personal data to countries outside Malaysia. Where such transfers occur, fun36 ensures that appropriate safeguards are in place to protect your personal data to a standard consistent with Malaysian PDPA requirements and, where applicable, international data protection standards.
These safeguards may include standard contractual clauses, data processing agreements with equivalent protections, or transfer to jurisdictions with recognised adequate data protection frameworks.
fun36 uses cookies and similar tracking technologies on the Platform for the following purposes:
fun36 does not use third-party advertising or retargeting cookies. You can manage cookie settings through your browser settings; however, disabling strictly necessary cookies will impair the functionality of the fun36 Platform.
fun36 retains personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with fun36's data disposal procedures.
Subject to applicable law and our legitimate interests and legal obligations, you have the following rights in relation to your personal data held by fun36:
To exercise any of these rights, please contact fun36 support at [email protected]. We will respond within 30 calendar days. We may require identity verification before processing certain requests.
fun36 implements and maintains a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:
The fun36 Platform is strictly intended for adults aged 21 and above. 21+
fun36 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an underage individual, we will immediately close the associated account, void any transactions, and delete the personal data. If you believe that a person under 21 has registered on the Platform, please contact us immediately at [email protected].
fun36 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify active account holders via email or on-platform notification.
Your continued use of the fun36 Platform following notification of an updated Privacy Policy constitutes your acknowledgement of the revised terms. We encourage you to review this Policy periodically.
If you have any questions, concerns, or requests relating to this Privacy Policy or fun36's handling of your personal data, please contact our support team:
For complaints regarding our handling of your personal data that we are unable to resolve to your satisfaction, you may refer the matter to the relevant data protection authority in your jurisdiction.
Your privacy is protected at fun36. Log in to access the full platform — sportsbook, live casino, and 500+ slots — all in MYR with fast local payment methods across Malaysia.
By using fun36 you agree to our Terms & Conditions and this Privacy Policy. For responsible gaming tools, visit our Responsible Gaming page.